Contact
Tell us what you are trying to make visible.
Get in touch about product questions, plan guidance, partnerships, press, support, security and data enquiries. Include enough context to route the message, but never send passwords, payment details or unnecessary sensitive information.
Prefer email? Write to hello@meetlula.com. Existing customers can also raise anything from inside their workspace.
Send us a message
Choose a topic so the message reaches the right workflow. We reply by email.
Choose a topic
Naming the topic helps the message reach the right workflow.
Product and plans
Questions about features, allowances, trials, domains, senders and campaign types.
Sales
Discuss a larger programme, several brands, multiple locations or agency use.
Customer support
Help with an existing workspace, approval, campaign, sender or report.
Security and data
Questions about access, workspace separation, integrations or a suspected security issue.
Responsible outreach
Report an unwanted message, preference, complaint or contact restriction.
Press and partnerships
Request company information, comment, collaboration or partner discussion.
What to include
A concise message is easier to route.
Your name and work email
Use an address where the team can reply.
Company and website
Identify the brand or account involved.
Message
Explain the question, the outcome you want and any relevant deadline.
Account context
For support, include the workspace or campaign name — never passwords or secret credentials.
Outreach context
For a preference request, include the sender, brand or campaign named in the message.
Outreach preferences
Tell us the scope you want applied.
Specific campaign
Stop messages connected to the named campaign.
Specific client
Stop Lula-managed outreach on behalf of the named brand.
Specific sender
Stop messages from the named sending identity.
All Lula-managed outreach
Say clearly if you want a broader platform-wide restriction.
Invalid address
Report an address that should not receive any further sends.
Frequently asked questions
- Can I ask which plan fits my brand?
- Yes. Include your markets, campaign goals, expected contact volume and number of brands or locations.
- How do I report unwanted outreach?
- Choose responsible outreach and state the sender, brand, campaign or broader scope you want restricted.
- Can I request a product demo?
- Use the sales topic and describe the workflows you want to evaluate.
- Can journalists contact Meet Lula?
- Yes. Use press and partnerships, and see the press room for company information.
- Should I send confidential information?
- Only what is necessary. Never send passwords, card details or secret credentials.